Headphone Jack FAQThis FAQ has 7 sections: 1. Failed Sense Pin in Laptops with HD Audio. How to Use Diagnostics to Help Confirm a Bad Sense Pin. Problems on Older Models with AC9. Audio. 4. A List of Laptop Models with and without Replaceable Audio Jacks. Some Workarounds for a Failed Sense Pin. Combo (Headset) Jacks. Sound Forge Audio Studio download. Um dos melhores editores de áudio do mercado ganha uma versão para usuários caseiros, com a qualidade do nome Sound Forge. REALTEK: download driver for your Realtek sound, Realtek network and Realtek wireless or Realtek wifi card for Windows, latest PDF datasheets. Communication Headphones***********************************************************************************************l. Failed Sense Pin in Laptops with HD Audio- - . In addition to the usual mechanical parts, the jack uses current & impedance- sensing circuitry to trigger software configuration and switching (to send the audio signal to the speakers). These techniques are called the . Failure of the sense pin results in the computer behaving like there is always a plug in the jack. The software switch that should route audio to the speakers does not get triggered. There are 3 ways to confirm that you have a failed sense pin: 1. Check for the combination of symptoms that I listed. If you have all of them then it is pretty certain you have the failed sense pin. Note that when you run the audio tests in Dell Diagnostics you should hear audio through the speakers. That is the opposite result from what one would expect. But note that if you do not hear the audio through the speakers during the tests then there is some other hardware problem, not a failed sense pin. Replace the headphone jack. If that fixes the problem that confirms that you had a failed sense pin. Restore the laptop to its original factory configuration by using Factory Image Restore (on models with Vista, 7 or 8 pre- installed at the factory) or PC Restore (on models that had XP pre- installed). If the speakers still don't work after restoration and you have the combination of symptoms listed above, that is a definite confirmation of a failed sense pin. Headphone jacks are not designed to be repairable so normally* a jack with a failed sense pin has to be replaced. Changing the jack on most models requires replacing the motherboard, but some models have a separate jack circuit board that can be replaced with a new one. See Section l. V below for a list of models with replaceable jack boards. See Section V for some workarounds that will help on a few models.*Note: this is not meant to discourage tinkerers from tinkering with the jacks. Sometimes gentle prodding or application of pressure on the jack case can restore functioning. On some models a salvaged jack can be soldered onto the motherboard - - depends on the design of the MB and one's ability to work on it. But if you are still under warranty then let Dell fix it or you risk voiding the warranty.(back to top)ll. How to Use Diagnostic Tests to Help Confirm a Failed Sense Pin. A. The PSA or e. PSA tests. All Dell laptops have this ROM- based diagnostic tool. Use it to rule out speaker failure. Re- start the computer and at the Dell logo screen tap the F1. One Time Boot menu appears (if the computer boots to Windows turn the computer off and try again). At the One Time Boot menu, press the down arrow key to highlight Diagnostics, then Enter. Look for a . Press the button and check if you can hear the beep tones from the speakers.
Great tutorial and solution. However with Vista client whilst the solution was effective on restarting the client, next time VM was utilised on client it was not. No Audio Device installed.no sound, video game controllers TAB in device manager.Holla at me! OK.so.about a month ago i installed an updated service pack from. Wondering why your microphone is not working? You're not the only one! With this comprehensive guide you can fix pretty much any microphone problem you might have. If you do not have the . Start the PSA tests and when it performs the color test it will ask you if you see the color bars on the screen. Deliberately fail the test by answering no (press the . When you do that the PSA test will emit a series of beeps. Listen for the beeps. If you don't hear the beep tones that means that the speakers have become disconnected or have failed. You do not have sense pin failure. If you do hear the tones that means that the speakers are working and are connected. If you also have the other symptoms listed above, you almost certainly have sense pin failure. B. Dell 3. 2- bit Diagnostics Tests. Most of the older models also had a set of interactive tests named Dell 3. Diagnostics. If you have these tests they will run after the PSA tests finish. Dell 3. 2- bit Diagnostics tests the audio chip, not just the speakers like the PSA tests do. However if you have the other symptoms listed above, your audio is working through the headphone jack and the audio chip is okay. In other words you do not need to run the Dell 3. Diagnostics, just the PSA tests to rule out speaker failure. Here are instructions for the Dell 3. Diagnostics. 1. Run the PSA tests (see above). Dell 3. 2- bit Diagnostics should open after the PSA tests, or you should see an option to open it. If you have ever reformatted your entire hard drive then Dell 3. Diagnostics will no longer be there as an option. In that case run it from the Drivers and Utilities (Resource) CD that was shipped with older Dell laptops. Select 'Custom', then the audio tests. If you do not see audio tests under Custom, that is a symptom of a failed audio chip; however if your audio chip has failed then you would not have any audio at all - - neither through the speakers or headphone jack. The tests will run. You don't need to run all of them. Just check whether or not audio comes through the speakers during the tests. The Dell 3. 2- bit Diagnostics audio tests play a complete piece of music, not just beeps and tones like the PSA tests do. If you don't hear the music that means that the speakers have become disconnected or have failed. You do not have sense pin failure. If you do hear the music that means that the speakers are working and are connected. If you also have the other symptoms listed above, you almost certainly have sense pin failure.(back to top)lll. Headphone Jack Problems on Older Models with AC9. Audio(the 2. 00. 5 Inspiron 9. Dell laptops built before then)These old models did not have a sense pin in the jack and so do not have the failed sense pin issue, but there could be other problems with the headphone jack. There is a mechanical switch between the headphone jack and the speakers but no software, so if the audio signal gets as far as the jack but not on to the speakers it is a hardware problem either in the switch or in the wiring to the speakers. When you insert the plug into the jack the plug pushes apart the spring contacts and breaks the connection to the speakers. When you pull out the plug the contacts should spring back together. If this fails to happen due to a misaligned contact for example, you won't hear sound from the internal speakers. Sometime gently probing the jack with a q- tip can restore functionality. If the speakers work when you apply pressure to the case then the problem could be a bad solder joint where the jack is attached to the motherboard instead of a bad spring contact. In either case the audio signal is getting as far as the jack but is interrupted from proceeding past that point. The palm rest connection can become loose and cause symptoms that seem similar to a failed sense pin. The palm rest contains the speakers and touchpad. This was an issue mainly with the i. Latitude C8x. 0, and Precision M4. This info was provided by a tech here on the audio board, Aussie Chris, who wrote, . As it was working before the assumption is that it is a driver problem. The keyboard must be removed to check the connection.(back to top)l. V. Models without Replaceable Jacksa. Models with AC9. 7 Audio - - Almost none of those older models had replaceable jacks - - the entire motherboard had to be replaced. See the list below.) The models with AC9. Inspiron 9. 30. 0 all Dell laptops built before then. Models with HD Audio without Replaceable Jacks: Inspirons B1. B1. 30/1. 30. 0, E1. E1. 70. 5/9. 40. 0, E1. XPS M1. 40/6. 30m, 1. Latitudes D4. 20, D5. D6. 20, D8. 20, etc(This is not a complete list and might not be accurate. Please send me a P. M. Models with Replaceable Jacks. Many newer models do have replaceable jacks on a small jack board. I have included addresses for the Parts- People, but those addresses might not be current now. If not, try googling using the part number. Be aware that usually jack boards are used and might not have been tested to see if they work.(This is not a complete list and might not be accurate. Please send me a P. M. This board is NOT compatible with 1. R systems that have the ATI 1. GB graphics. the Parts- People for $1. Dell P/N: CPVP9========================================================================Inspiron 1. R N4. 11. 0 - - audio jacks board (and usb ports)the Parts- People for $1. See below for the board if you have integrated (Intel) video. Parts- People for $1. See below for the board if you have integrated (Intel) video. Parts- People for $1. Connects in the back. Parts- People for $2. DPN: FJ6. 11==========================================================================XPS L3. Parts- People for $4. Some Workarounds for a Failed Sense Pin. Inspiron E1. 70. 5/9. Workaround. Should also work on an Inspiron E1. In Windows XP you can get audio to work through the speakers by installing an audio driver from Toshiba (driver qg. Toshiba Qosmio G3. AV6. 00) that bypasses the pins. You lose the functionality of both mic and output jacks, but the speakers work again. Link to Toshiba driver qg. ID=1. 02. 23. 2& br. Num=3& show=0. Slightly more than halfway down that page it says, “Toshiba Qosmio G3. AV6. 00 Notebook Sigma. Tel HD Audio Driver 5. Windows XP” with 3 links to the qg. When I tested it only the middle link worked (Server 2).=================================================================Forum member Zzyzx. Rd found a similar driver from Toshiba that works with Vista. His laptop is an Inspiron E1. Go tohttp: //support. Results? free. Text=1. Filter by Sound. It should show you three files for the Windows sound driver: Select. Sigma. Tel HD Audio Driver for Windows Vista. Posted Date: 2. 00. Workaround for Studio XPS 1. Latitude 6. 40. 0, and Studio 1. This workaround was posted on youtube by forum member Niike. ISPAGhg. I have written out his instructions in the steps below; 1. Select the . Select the . Select the . Check the box labelled . In the dropdown box labelled . This has only been confirmed to work with a Studio XPS 1.
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